Online Services

Online Banking

Online Banking can be accessed 24 hours a day, 7 days a week! Click here to login now.

Use Online Banking for the following services when you cannot make it into Metro Shores, or find it more convenient to bank from home:

• Transfers
• Withdrawals
• Account History
• Account Balances
• Loan Applications
• Stop Payment on Checks
• Create Scheduled Transfers
• View Messages from Metro Shores Credit Union

Online Banking Security

Metro Shores takes your online security seriously. Therefore, we are adding an extra level of security, called Multi-Factor Authentication (MFA), to our online banking site starting February 21, 2007.

WHAT IS MFA?

MFA (Multi-Factor Authentication) is a new security feature that provides an extra layer of security that works 24/7 to protect your online banking account, even when you are not banking online. MFA helps you guard against fraudulent online activities like phishing scams (malicious requests for your personal information) and identity theft.

HOW DOES MFA WORK?

Once you enroll into MFA, the new security system recognizes your computer. If questionable logon attempts are detected, the system will require additional identity verification before allowing access to your online banking account.

During registration, members select a personalized image from an image pool that will be added to online banking. This image becomes a "shared secret" between the member and the credit union that is displayed on online banking before the member logs in. A fraudulent web site would not display the pre-selected image.

In addition to this security feature, a set of secret questions will be asked for the member's to answer. This will allow the member to view their account on another computer, besides their own. Logging into the account on another computer will put up a red flag that this may not be the correct person logging in. The security question will be given and if answered correctly, the member will gain access to their account.

If you have anymore questions or concerns, please feel free to contact the credit union or view the links below for more information:

Quick Reference Guide (PDF)

Frequently Asked Questions (PDF)